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Entrata’s ‘SiteTablet’: Features and Best Practices for Leasing Professionals

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SiteTablet is an iPad and Android enabled tablet application that is fully integrated with Entrata’s property management software.

You will find the full administrator’s guide to SiteTablet on the Entrata website. I highly recommend downloading the PDF and saving it for your reference.

SiteTablet is stocked with fantastic native features and customizable to the individual needs of leasing professionals in the multifamily industry. It is intended for a user experience that is shared between prospective tenant and leasing agent. Intuitive navigation and thoughtful design reflect this key function.

Leasing consultants and other members of staff can use SiteTablet to access important resources, pictures, floor plans and property maps–as easily on tour of the grounds as in the office.

SiteTablet allows prospective residents to:

  • create a guest card
  • begin an application
  • pay booking fees
  • select their preferred unit from a list of available floor plans
  • upload necessary documentation to their accounts

and, ultimately…

  • sign their lease!

The application functions on the tablet differently from how Entrata functions on a desktop computer. However, important information and timelines synchronize between Entrata’s dashboard and SiteTablet immediately.

All the familiar tasks exist on both computer and tablet. The property manager or leasing consultant can view availability, enter a work order, send mass emails, set up Resident Portal and more.

SiteTablet also acts as a Kiosk, where residents may access community information and perform duties such as signing for packages and requesting maintenance. SiteTablet can swiftly convert to “Kiosk Mode” for functions that residents can use themselves while restricting access to Entrata for more than the specified services.

It is well worth the time to look at his app if you haven’t already. It is a wealth of information and, with practice, may become an invaluable every-day tool: particularly to floating leasing consultants who visit several properties a week.

In fact, the SiteTablet has all the potential to be the floater’s best friend. Because it houses all community information, the leasing process is made easy–even to someone who has never been to the property before.

Necessary facts are made accessible and demonstrable at the tap of a finger. Floaters can forget fidgeting through binders and “cheat sheets” for current and upcoming availability, pricing, leasing requirements and answers to common questions about utilities, square footage and lease-break penalties.

SiteTablet can make an apartment community come alive for a prospective resident and keep the manager, leasing consultant or floater prepared at all times.

Why not pull up a picture of the pool taken at the height of summer to evoke a sun-drenched afternoon with the family? Or show an amenity that was bypassed on the tour? Prospects can even enter a virtual apartment and decorate the floor plan with scalable furniture.

If management does not use SiteTablet but does have an iPad enabled with the app, floaters will do well to explore it and see how it might be useful to him or her.

Good luck!

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Source by Anne Lowney

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